A Smooth Transition

XT15 Mobile Computer in Use

Businesses running on legacy equipment and software eventually face the reality of upgrading from their old technology. That transition can be quite daunting.

Customer Challenge: 

Customer needed to make the transition away from old legacy equipment and software. They needed to make the move from XT15’s to MC93’s and Win CE to Android.

The Issue:

The customer’s users across all facilities were familiar with the setup and function of the legacy devices.  They were using TekTerm TE and needed to upgrade and transfer their TE settings because corporate controlled the software overseas. Keypad mapping, specifically with the function keys needed to occur in order to keep the same setup, so employees would not have to be retrained and the software settings would not have to be remapped.

The Tools Needed: 

Logo Zebra StayLinked SmartTEK

SmartTEK Software

Zebra MC93 Series Mobile Computer

MC93 Series Mobile Computer

The Solution:

Staylinked provided test licensing and everything needed to get SmartTek up and running.  Their team has extensive experience with the product and can assist with any questions throughout the process.

Customer was running the discontinued TekTerm solution. We needed to find a solution that could enable them to update their hardware, but continue to use their software with minimal disruptions.  This being the case, SmartTEK was developed to facilitate the migration from the legacy Windows devices to new Android ones without making any changes to host applications. 

With Staylinked on board, they were able to help qualify the type of legacy Tek Term solution deployment. And from that discovery, determine the replacement SmartTEK system configuration. Staylinked was also able to assist with customer set up of a SmartTEK system for proof of concept. And provide engineering support through initial deployment. 

With the proof of concept validated, the customer was able to deploy a few Zebra MC93’s to a couple different facilities and test thoroughly.  This went better than expected and as a result, the IT staff and operations of the company no longer had to worry about discontinued hardware and trying to manage legacy software.  On top of this, transitioning to new, modern hardware gave the users a boost in productivity due to better performing devices and improved scanning performance.

“Staylinked solution works well.  Users noticed pretty decent improvement”.  IT MGR

Does your business need to upgrade? Make it a smooth transition! >> Start Here

If you found this helpful, please share this post

Let's Talk

This field is for validation purposes and should be left unchanged.

Subscribe to newsletter

recent Posts

Should You Consider Dissolvable Labels?

Introducing Zebra’s Dissolvable Barcode Labels, made particularly for the Quick Serve Restaurants. Dissolvable Labels are made with direct thermal paper with specialty adhesive that dissolves with water.

How to Manually Calibrate Media in Your Desktop Label Printer – Zebra ZD420 • ZD421 • ZD620 • ZD621

Is your printer skipping labels? Are you getting “Media Out” or “No Ribbon” errors? Your barcode printer may need to be manually calibrated! Get Your Zebra ZD421 and ZD621 Series Thermal Printer Back on Track with Easy Manual Calibration! Calibrating your printer is essential, especially if you handle multiple label sizes. Don’t worry; it’s not as complicated as it sounds.

Keep Pace with The Summer Rush with Zebra Wristband Solutions

Embrace the Summer Rush with Zebra’s Wristband Solutions. Amidst the summer event season, catering to large crowds poses greater challenges in providing exceptional guest experiences. It is during this time that seemingly small elements, such as guest wristbands, significantly influence the overall guest experience. However, customer satisfaction become a problem when unreliable or error-prone access systems hinder guests from accessing the venue.

Decoding the Perfect Labels for Pharmaceutical and Laboratory Applications

Finding the perfect labels for pharmaceutical and laboratory applications has never been easier. This is why Advanced Automation offers more than 400 different labels and tags made by Zebra Technologies and is constantly looking for ways to adapt their products to meet your specific requirements.